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Answering to all the WHATs WHENs and HOWs

Account

Learning & Content

Learning & Content

Payment Related

Premium

Technical Issues

User Support

Account

Q:
Can I have multiple profiles on one account?

No, each user should have a separate account for a personalized learning experience.
 

Q:
How can I change the level of my curriculum?

Your level of the curriculum can be changed, you can change through the settings page.

Q:
How can I change the age, once selected after completing the onboarding?

The age selected initially can only be changed when you are not a premium member, once you become a premium member then you cannot change the age. In case of any concerns, reach out to us at contact@ivypods.com

Learning & Content

Q:
How can I improve my spoken English with SpeakX?

Practice daily for 15 minutes on the SpeakX App, engage in conversation exercises, and talk to the AI teacher to boost fluency and confidence in speaking.

Q:
How can I keep track of my learning progress in the app?

Post completing each exercise, you check your progress in progress tab. Additionally, we will share your daily, weekly & monthly progress report on your registered number.

Q:
Can I interact with my AI teacher?

Absolutely, the AI teacher is available to help you speak in english anytime anywhere.

Learning & Content

Q:
How can I improve my spoken English with SpeakX?

Practice daily for 15 minutes on the SpeakX App, engage in conversation exercises, and talk to the AI teacher to boost fluency and confidence in speaking.

Q:
How can I keep track of my learning progress in the app?

Post completing each exercise, you check your progress in the profile tab. this feature is only for premium members. Additionally, we will share your daily, weekly & monthly progress reports on your registered number. 
 

Q:
Can I interact with my AI teacher?

Absolutely, the AI teacher is available to help you speak in english anytime anywhere. 

Payment Related

Q:
What payment methods are accepted?

UPI, credit &debit cards are accepted.
 

Q:
What is the cost of the subscription?

The subscription starts with a 10-day trial at Rs 9/-. From the 11th day, the monthly fee is Rs 199/-.

Q:
Do you have subscription options for 3 months, 6 months, or a year?

Currently, only a monthly subscription plan is available of Rs. 199/-

Premium

Q:
What is SpeakX Premium?

SpeakX Premium is our subscription service that offers enhanced features and benefits for a more personalized and advanced English learning experience.

Q:
How much does SpeakX Premium cost?

SpeakX Premium trial is available at Rs 9 for 10 day

Q:
Can I cancel my SpeakX Premium subscription at any time?

Yes, you can cancel your SpeakX Premium subscription at any time with no hassle.

Technical Issues

Q:
I have an issue with the mobile app.

Restart the app. If issues persist, please get in touch at contact@ivypods.com.

Q:
How to troubleshoot common app problems?

Check the internet, update the app, and clear the cache if needed. If issues persist, please get in touch at contact@ivypods.com.

Q:
My exercise is not working,what to do next?

Share the screenshot/screen recording at ‘Chat with us’ with the exercise name, & we will check the issue. 

User Support

Q:
How can I get in touch with SpeakX support?

Reach out to the support team through email at contact@ivypods.com or in-app support messaging.

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